Test Lead- Salesforce Testing

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Key ResponsibilitiesTest Strategy & Governance

1. Define and own the end‑to‑end test strategy across Salesforce and integrated enterprise platforms.
2. Establish testing standards, processes, and quality gates aligned with enterprise governance and regulatory expectations.
3. Ensure coverage across functional, integration, regression, performance, and security testing.
4. Act as the point of accountability for test quality and release readiness.

Test Planning & Delivery Management

1. Create and manage test plans, test schedules, resource plans, and dependencies.
2. Coordinate testing activities across multiple teams and workstreams.
3. Manage test execution cycles, defect management, and retesting activities.
4. Ensure testing aligns with sprint, release, and deployment plans.

Salesforce Testing & Solution Quality

1. Oversee testing for Salesforce solutions across Service Cloud, Experience Cloud, and Public Sector Cloud.
2. Ensure test coverage for configurations, integrations, data, and security models.
3. Validate non‑functional requirements including performance, scalability, and resilience.
4. Ensure data integrity and accuracy through controlled test data management.

Defect & Risk Management

1. Own defect triage, prioritisation, and resolution processes.
2. Identify quality risks early and drive mitigation plans in collaboration with delivery teams.
3. Provide clear quality status, metrics, and risk reporting to stakeholders.
4. Ensure no critical defects or compliance risks are introduced into production.

Automation & Tooling

1. Drive test automation strategy and adoption (functional and regression).
2. Promote shift‑left testing and integration of testing into CI/CD pipelines.
3. Ensure effective use of test management and defect‑tracking tools.
4. Balance automated and manual testing based on risk and business criticality.

Compliance & Regulated Environment Support

1. Ensure testing artefacts meet audit and regulatory requirements.
2. Support UAT governance, business sign‑off, and traceability of requirements to test outcomes.
3. Ensure security and data‑privacy considerations are validated through testing.

Leadership & Collaboration

1. Lead and mentor test teams and test leads.
2. Collaborate with Product Owners, Business Analysts, Developers, Architects, and Scrum Masters.
3. Support continuous improvement in test processes, quality metrics, and delivery outcomes.
4. Promote a strong quality culture across delivery teams.

Required Skills & ExperienceTesting & Quality Management Expertise

1. Proven experience as a Test Manager in complex technology delivery environments.
2. Strong understanding of end‑to‑end testing methodologies and quality assurance practices.
3. Experience managing large and distributed test teams.

Salesforce & Technology Testing

1. Experience testing Salesforce or CRM platforms.
2. Understanding of Salesforce configurations, integrations, data models, and security.
3. Experience testing integrations, APIs, and data flows.

Agile & Delivery Experience

1. Experience working in Agile/Scrum delivery environments.
2. Strong planning, coordination, and dependency‑management skills.
3. Ability to align testing with iterative delivery while maintaining governance.

Automation & Tools

1. Experience defining and managing test automation strategies.
2. Familiarity with test management, defect tracking, and CI/CD tools.
3. Understanding of performance and non‑functional testing is desirable.

Stakeholder & Communication Skills

1. Strong communication and reporting skills.
2. Ability to provide clear quality assessments and release‑readiness recommendations.
3. Experience working in regulated environments (financial services preferred).

Total Experience Expected: 08-10 years

Willing to work in UK Shifts

The Test Manager is responsible for defining, leading, and governing the test strategy for Salesforce and enterprise technology solutions within a regulated financial services environment. The role ensures that testing activities deliver high‑quality, compliant, and scalable solutions, aligned with business needs, architectural standards, and regulatory requirements. The Test Manager provides leadership across functional, non‑functional, and regression testing, ensuring predictable and controlled releases.

B.E/B.Tech / MCA 60% and above

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.