Axway B2B Module Lead-Service Support

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.
The world is how we shape it.

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Mandatory:

Technical

              Autonomous with one programming language/scripting·

              Autonomous with one Database. Good understanding of SQL queries·

              Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.

              L2/L3 Production support experience

Operational              

Flexibility towards working in night shifts/ other shifts as per project need.

On Call Support as & when required by the project

Soft Skills / Experience

Good communications skills - both written and verbal.

Customer/Front Office engagement experience

Desirable:

1)      Knowledge of ITIL processes including Incident/Problem/Change Management processes experience

2)     Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies

3)      Exposure on any of the Axway products / Any other competitor B2B / MFT product

4)    Ability to work independently and have Learnability Skills.

5)    Cloud / Managed Services / Product Support (L2/L3) exposure

6)    Exposure on Cloud like AWS/Azure/GCP etc.

7)    Exposure on Dockers, Kubernetes and Container-based technologies

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.