Middleware Systems Senior Technical Lead

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
The world is how we shape it.

Strong understanding of middleware architecture, deployment patterns, and best practices.

1. Set up and configure WebSphere Application Server instances across development, testing, and production environments.
2. Provide Level 3 support for WebSphere Application Server environments, including installation, configuration, tuning, troubleshooting, and performance optimization.
3. Experience in implementation project with providing consulting to manage the Middleware stack for complex architecture.
4. Diagnose and resolve complex issues impacting application availability and performance.
5. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurrence.
6. Develop scripts (Shell scripting, Python, Ansible) for routine operational tasks, automation and deployment processes.
7. Collaborate with development teams to integrate CI/CD pipelines for WebSphere applications.
8. Implement security best practices and configurations for WebSphere Application Server environments.
9. Create and maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps.
10. Generate performance reports, incident reports, and contribute to knowledge base articles.
11. Work closely with cross-functional teams including developers, architects, and operations teams.
12. Provide technical leadership, mentorship, and guidance to junior team members.
13. Incident, Problem, Request & Change management following ITIL guidelines
14. Set up and manage monitoring through tools like Dynatrace, Appdynamics, Splunk etc.
15. Monitor system performance, analyze metrics, and implement tuning strategies to optimize WebSphere Application Server performance.
16. Conduct capacity planning and ensure scalability of WebSphere environments.
17. Participate in on-call rotation and provide 24x7 support for critical production issues as required.

Required Skills:

1. Proven experience as a WebSphere Administrator with Level 3 support responsibilities.
2. Expertise in installation, configuration, tuning, and troubleshooting of WebSphere Application Server in enterprise environments.
3. Knowledge of working in both Windows and Linux environments
4. Proficiency in scripting languages for automation (Shell scripting, Python, Ansible).
5. Knowledge of performance monitoring tools and techniques for WebSphere Application Server.
6. Excellent analytical and problem-solving skills, with a proactive approach to issue resolution.
7. Effective communication skills and ability to collaborate with diverse teams.

Preferred Skills:

1. Experience in working on application integration using WAS.
2. Experience with DevOps practices and tools (CI/CD pipelines, configuration management tools).
3. Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.
4. Strong understanding of cloud platforms (e.g., AWS, Azure) and containerization technologies (Docker, Kubernetes).
5. Familiarity with microservices architecture and modern application deployment patterns.
6. Understanding of ITIL principles and best practices.
7. Relevant certifications (e.g., IBM Certified System Administrator - WebSphere Application Server, Oracle Certified Professional, Red Hat Certified Engineer (RHCE), Microsoft AZURE Cloud certifications) are advantageous.

Total Experience Expected: 08-10 years

Technical Background

24*7 Support Model Expected

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.