SAP SD Functional Analyst

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.
The world is how we shape it.

Provide L2/L3 support for the SAP SD module, ensuring timely resolution of incidents, service requests, and minor enhancements as per SLA.

Troubleshoot and resolve issues in Sales Order Processing, Delivery & Shipment, Billing, Pricing, and Credit Management.

Perform configuration changes and updates in the SD module to support business requirements.

Collaborate with cross-functional teams (MM, FI, PP, and WM) to resolve integration-related issues.

Support month-end and quarter-end closing activities, ensuring data consistency and accuracy.

Conduct root cause analysis (RCA) for recurring issues and implement permanent solutions.

Prepare and review functional specifications for developments, reports, and enhancements.

Perform testing activities (unit testing, integration testing, and UAT support) and manage transport movements to production.

Work closely with business users to understand issues, gather requirements, and provide functional expertise.

Maintain system documentation, process flows, and change logs in accordance with ITIL practices.

Total Experience Expected: 04-06 years

1. 4–6 years of experience as an SAP SD Functional Consultant in support or AMS environments.
2. Strong understanding of Order-to-Cash (O2C) processes, including sales order management, shipping, billing, and returns.
3. Hands-on experience in pricing procedures, output determination, partner functions, and credit management.
4. Good knowledge of integration points between SD and other modules (FI, MM, and PP).
5. Experience in resolving billing, pricing, and invoice-related issues in live systems.
6. Familiarity with ticketing tools (ServiceNow, Remedy, Jira, etc.).
7. Exposure to SAP S/4HANA SD (Fiori apps, Business Partner, new credit management) is an advantage.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.